By Cindy Alvarez (Head of Products and Customer Development, KISSmetrics) Do you talk to the engineers you work with? I mean, outside of specs, user stories, and meetings to review specs or user stories? If you aren’t, you’re leaving a lot of untapped potential on the...
By Cindy Alvarez (Head of Products and Customer Development, KISSmetrics) When you hear a customer complain about your product, do you: Change the subject? Immediately promise that you’ll fix it? Focus instead on the positive feedback and the parts of your product...
By Cindy Alvarez (Head of Products and Customer Development, KISSmetrics) True or false? If you’re asking a favor of someone, it’s best to give them plenty of freedom in terms of how and when they do it. I mean, it seems awfully presumptuous to not only ask for a...
By Sarah Milstein (Organizer, Ignite: Lean Startup) Join us for an evening of Lean Startup talks with a twist. Each brave presenter gets five minutes and 20 slides — which advance automatically every 15 seconds. Fast-paced, thought-provoking and social, this...
By Angie Chang (Co-Founder, Women 2.0) Jessica Jackley is best known as the co-founder of Kiva.org — Currently, she is starting up ProFounder.com to help you raise money for your business from your community. Jessica has raised funding from over 30...
