How Live Chat Become a Gold Mine for #SeedStage Learning

Something can always be learned from a little experiment. And sometimes, that something is huge.  By Laura Behrens Wu (Founder & CEO, Shippo) This is part two of a series from one of our How To Conference speakers. Laura Behrens Wu spoke on our panel How to Create...

How Customer Service Drove One Startup's Business Model

For young companies, top-notch customer support creates the most value. By Laura Behrens Wu (Founder & CEO, Shippo) This is part of a series from one of our How To Conference speakers. Laura Behrens Wu spoke on our panel How to Create Value with the Right Business...

How to Create Value with the Right Business Model

Last week at our 2.0 HowTo Conference, panelists shared their experience in designing the right business models for success. By Vanessa Mason (Contributing Writer, Women 2.0) Having an idea is the first step to becoming an entrepreneur. Developing the right business...