By Laura Klein (Principal, Users Know) The other day, I posted something I strongly believe on Twitter. A few people disagreed. I’d like to address the arguments, and I’d love to hear feedback and counter-arguments in the comments where you have more than 140...
By Laura Klein (Principal, Users Know) So, you’re interested in ruining your startup. At least, that’s what it seems like based on a lot of decisions I see some companies making. Let’s talk about some of those terrible decisions that really hurt startups. #1 —...
By Laura Klein (Principal, Users Know) I have written about qualitative vs quantitative research before, but I still get a lot of questions about it. To answer some of those questions, I want to do a bit of a deeper dive here and give a few examples to help startups...
By Laura Klein (Principal, Users Know) Every startup I’ve ever talked to has too few resources. Programmers, money, marketing…you name it, startups don’t have enough of it. When you don’t have enough resources, prioritization becomes even more important. You...
By Laura Klein (Principal, Users Know) In a recent post on TechCrunch, Penelope Trunk tells us (again) that most women don’t want to do startups. First, I’d like to extend that to Asians, African Americans, Gays, and Latinos. Oh, and white men. Most of them don’t want...