It’s Delegation Time
Ah, delegation. You’d think telling other people what to do would come naturally. Don’t we all want to be the boss? But, it turns out the majority of us want to make others happy. In Gretchen Rubin’s book, The Four Tendencies: The Indispensable Personality Profiles...
Accepting Emotions & Change on the Job
“I wish I’d taken more psychology courses in preparation for being a manager and leader,” I said to a fellow Director recently, echoing what I’ve said many times in the past. We were puzzled over a common situation — how do you figure out why a highly...
Dealing With Frustration on the Job
This piece is selected from an ongoing series, chronicling my 17 years at Google and the performance feedback that has helped to shape my career. People often wonder what has motivated me to stay so long at one company. I usually tell them it’s the people and career...