Customer Development Tip – Poke Your Bruises

Customer Development Tip – Poke Your Bruises

By Cindy Alvarez (Head of Products and Customer Development, KISSmetrics) When you hear a customer complain about your product, do you: Change the subject? Immediately promise that you’ll fix it? Focus instead on the positive feedback and the parts of your product...

3 Startup Lessons Learned from Convore's Leah Culver

By Leah Culver (Founder & CEO, Convore) For my second startup Convore, I applied to Y Combinator because I wanted to be part of their alumni network. It’s a great way to test out a product — with thousands of Y Combinator alumni. Convore was accepted...
3 Startup Lessons Learned from Convore’s Leah Culver

3 Startup Lessons Learned from Convore’s Leah Culver

By Leah Culver (Founder & CEO, Convore) For my second startup Convore, I applied to Y Combinator because I wanted to be part of their alumni network. It’s a great way to test out a product — with thousands of Y Combinator alumni. Convore was accepted...
Build, Market and Measure – In Parallel

Build, Market and Measure – In Parallel

By Elizabeth Yin (Co-Founder, LaunchBit) First-time web entrepreneurs often tell me “Oh we’re moving really quickly, we’re launching in just 6 months.” Terrible flashbacks go past my eyes — A couple years ago, I remember saying the exact...